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We update our FAQ regularly. Thank you for choosing Vaistoa!
General Questions
There are very few barriers to using barefoot shoes.
However, such barriers include functional or structural disorders of the feet or lower limbs. For example, hallux rigidus, or stiff big toe, where the big toe joint does not bend easily or at all upwards during the push-off phase of the step – which is a requirement for the natural roll of the step.
Similarly, any surgical operations where joints are fused – that is, their movement is restricted or completely prevented – pose challenges for the smooth use of barefoot shoes and the benefits they provide.
Loss of sensation in the soles of the feet (neuropathy) due to diabetes or nerve damage can also be considered a contraindication for using barefoot shoes, as you may injure your feet without noticing through the thin sole of the shoe.
If you have painful osteoarthritis or an active inflammatory phase of rheumatoid arthritis, it is advisable to reconsider using barefoot shoes until the condition improves.
If necessary, consult a physiotherapist or podiatrist who is knowledgeable about this matter. Remember to tell them that you want to transition to using barefoot shoes and ask how they can assist you in this project.
Barefoot shoes are designed to mimic the feeling of walking barefoot while providing protection for your feet. They differ from regular shoes by having minimal cushioning, a wide toe box, and thin, flexible soles that allow for natural foot movement and sensory feedback from the ground. Learn more about barefoot shoes.
Barefoot shoes improve posture and balance by allowing your feet to function naturally. This strengthens the muscles in your feet and legs, improves proprioception (awareness of body position), and encourages a more natural gait and alignment. Read more about barefoot shoes.
Yes, our barefoot shoes are suitable for a variety of activities, including sports and casual wear. They are designed to provide comfort and support for different types of movement, whether it’s sports or everyday activities.
However, at this point, we do not offer shoes that are suitable for high-intensity sports that include fast changes of pace like basketball or tennis.
Choosing the right size and style involves ensuring there is enough room for your toes to move freely and that the shoes fit snugly around your midfoot and heel without being too tight. It's recommended to follow our specific sizing guide and consider the intended use (e.g., casual wear, sports). Sizing guide and product details.
Many of our customers with foot problems have found relief with barefoot shoes, as they promote natural foot function and muscle strengthening. However, we advise consulting with a healthcare professional before making the switch, especially if you have specific foot conditions. Learn more about how barefoot shoes benefits.
Want to hear from others who have made the switch? Check out our customer reviews.
Our shoes use materials such as recycled polyester, synthetic latex, and synthetic rubber. We focus on sustainability by using as many recycled materials as possible without compromising durability and by working with production partners who adhere to responsible principles and certifications. Learn about our sustainability practices.
The adaptation period can vary, but it generally involves gradually increasing the time spent wearing barefoot shoes to allow your feet and muscles to adjust. This process can take several weeks, depending on your previous footwear and foot strength. Read about the adaptation process by downloading our Barefoot Adventure Starter Kit.
For additional insights, check out our Customer Reviews to see how others have transitioned to barefoot shoes.
To ensure the longevity and performance of your barefoot shoes, please refer to the specific care instructions provided for each product. You can find detailed care guidelines under the "Shoe Care" tab on each product page. This will help you maintain your shoes in optimal condition and ensure they continue to provide you with comfort and support.
For further assistance, feel free to reach out to our customer service at team@vaistoa.com.
Yes, our website provides customer reviews and testimonials. These reviews highlight the benefits and experiences of other users with barefoot shoes, offering insights into their effectiveness and comfort. Reviews of Vaistoa barefoot shoes.
Ordering and Shipping
Orders over 140€ qualify for free shipping. This applies to the total order value after any discounts have been applied.
For orders below 140€, shipping fees start at €9.90. The exact cost will depend on the delivery location and shipping method chosen at checkout.
The estimated delivery time for orders is 3-7 business days, depending on your location and any national holidays in Finland that may affect the delivery schedule.
Once your order has been shipped, you will receive an email with a tracking number. Click the link in the email to track the progress of your shipment.
We currently ship to the following countries:
If you receive a faulty or incorrect product, please contact our customer service team at team@vaistoa.com for assistance. They will guide you through the process of returning the product and receiving a replacement or refund.
Returns and Exchanges
We offer one free return for orders, valid for 90 days from the date your order is placed. This benefit also applies to discounted products. For more details, visit our Return Policy.
To register a return, visit our return registration page. You will need the email address used for the order and the order number. Once you have completed the registration, you will receive return instructions via email.
Products must be unused, in their original packaging, and include all parts, documents, and packaging materials. Shoes should only be tried on indoors on a clean floor, and returns with pet hair or dirt cannot be accepted. For more details, refer to our Return Policy.
Yes, you can return part of your order. If the return causes the total order value to fall below €140, a normal shipping fee will be charged depending on the delivery country.
If your return causes the total order value to fall below €140, we will charge a normal shipping fee based on the delivery country.
Refunds are processed within 14 days of receiving the returned products back to the warehouse.
Products that have been used, washed, or are no longer in their original condition cannot be returned or exchanged. For specific details, refer to our Return Policy.
Account and Orders
To create an account, visit our website and click on the "Account" or "Sign Up" option at the top of the page. Follow the instructions to register using your email address.
If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you instructions to reset your password.
To update your account information, log in to your account on Vaistoa.com. Navigate to the "Account Settings" or "Profile" section, where you can update your personal details, shipping address, and other account information.
You can view your past orders by logging into your account on Vaistoa.com. Go to the "Order History" or "My Orders" section to see a list of your previous purchases.
Product Information
To find the best fit, refer to the size chart provided on each product page. The size chart is model-specific, as the shoe model and materials used affect the fitting. You can find the size chart by clicking the "Size Chart" dropdown on the product page. Measure your feet and compare the measurements to the size chart. If you have specific concerns, contact our customer service for assistance.
When trying on barefoot shoes, wear them indoors on a clean floor to avoid getting dirt or hair on them. Ensure your feet are clean and dry, and always use clean socks for hygiene reasons. Make sure your toes have enough room to move freely, and there is enough space between your longest toe and the front of the shoe. The shoes should fit snugly around your midfoot and heel without being too tight. More detailed instructions can be found under the "Shoe Care" tab on each product page.
Our shoes are crafted with a focus on comfort, functionality, durability, and sustainability. We pay close attention to the efficient use of materials and components, using leftover materials and recycled materials whenever possible. For more detailed information on materials, please visit the Product Materials section on our product pages. To learn more about our sustainability practices, visit our Sustainability page.
Vaistoa shoes combine Nordic expertise with durability and comfort. We create functional designs that last in various environments. Our process involves choosing responsible and durable materials, efficiently using components, and using leftover materials when possible. Our shoes support natural foot function and are perfect for daily wear. For more details, visit our Sustainability page.
Company Information
Vaistoa's story began with founder Henry Kuosmanen's quest to address the health challenges of the modern world. Despite his professional knowledge in the wellness industry, Henry struggled with depression and unhealthy patterns. Understanding the need for an environment that fosters healthier habits, Henry and his friend Miko founded a wellness-focused online store in the summer of 2020. Their goal was to help as many people as possible on their journey to better health. They quickly realized that many health issues could be traced back to the feet. This insight inspired them on our journey to create the world's best barefoot shoes, launching Vaistoa's first shoes in August 2023. The journey continues with continuous product development and customer feedback to create the best possible barefoot shoes. For more details, please visit our story page.
Vaistoa shoes are designed in Finland, utilizing Nordic expertise to ensure both durability and comfort. The production process takes place in China, where we work closely with our manufacturing partners to maintain high standards and adhere to responsible principles. For more detailed information, please visit our Sustainability page.
Vaistoa ensures sustainability through several key practices:
For more detailed information, please visit our Sustainability page.
Vaistoa is committed to promoting natural movement and comprehensive well-being. Our health principles include:
For more insights into our principles and mission, please visit our Our Story page.
Contact and Support
You can contact Vaistoa customer service by emailing team@vaistoa.com. Our team is ready to assist you with any inquiries or issues you may have.
If you have questions about the fit of your shoes, please contact our customer service team for advice and assistance before making a decision. Our team is happy to help ensure you get the best fit for your needs.
For more information about Vaistoa's policies, please visit the following pages on our website:
How to Contact Vaistoa Customer Support
Send an email to our customer support team at team@vaistoa.com.